Frequently Asked Questions

  • How do I download the app?
    • To use the Zinger service, download and open the Zinger app. You can also search “Zinger” in both the App store and Google Play store.
  • In which cities can I order a Zinger?
    • Currently, Zinger is available only in Gainesville, Florida. However, we are coming to a city near you very soon.
  • What is the operating hours for Zinger?
    • Zinger is available 24hrs, 7 days a week.
  • How do I order a ride?
    • Let’s help you do better with your time and money. To order a ride simply download and open the Zinger app. Input your pickup and dropoff location and review the fees upfront. You'll be matched with riders around your location. Your ride arrives. Upon completion review your trip and rate the trip.
  • What are the requirements to become a Zingerapp driver?
    • First of all, you would need to fill out the application, valid driver's license, proof of insurance, and registration. You would also need to pass some basic personality and interview questions.
  • Is there a limit to the number of hours I can work as a Zingerapp driver?
    • There is no limit to the number of hours you can work on Zingerapp. However, we advise that you don’t overwork yourself.
  • How do I ensure I am picking up the right rider?
    • When a rider requests a ride, the Zingerapp driver app will ask for the code of the rider. Once entered, the ride will then begin.
  • What happens if a rider cancels a trip?
    • A rider can change their mind about taking a trip anytime. If that happens, you are open to new rides being booked
  • What happens if I have to cancel a trip?
    • You would need to state your reason for canceling the trip. After which you can continue with other rides or close for the day.
  • Why should I join Zingerapp?
    • Zingerapp is a community, and we intend to keep it that way. We also offer you better driver rates than another ride-hailing company out there. You will also get amazing perks when you join us.
  • Is Zingerapp open to both men and women drivers?
    • Yes, both men and women can be drivers. The Zinger SAFe was built to cater to only women drivers and women riders. Please read our “About Us” for more on our Why.